Call us on 07515 286941 or
email info@centralcleaningsolutions.co.uk

Professional Office Cleaners, Business Cleaners & Home Cleaning
across Central Scotland and beyond

FAQ

Common questions that we are asked.

DO YOU ENJOY CLEANING?

YES...WE LOVE CLEANING AND THE SENSE OF SATISFACTION TO SEE THE JOB DONE PROPERLY.

ARE YOU INSURED?

YES WE HAVE PUBLIC LIABILITY INSURANCE AND EMPLOYEE LIABILITY INSURANCE AND ARE HAPPY TO GIVE YOU THE POLICY DETAILS BEFORE CLEANING BEGINS.

DO I HAVE TO SIGN A CONTRACT?

NO....YOU ARE NOT TIED INTO A LENGTHY CONTRACT AND CAN CANCEL AT ANY TIME.

DO I HAVE TO BE THERE WHEN THE CLEANING IS BEING CARRIED OUT?

NO .... IF YOU ARE NOT THERE WHEN YOUR CLEAN IS BEING DONE YOU CAN EITHER HAVE THE KEY POSTED BACK THROUGH YOUR DOOR OR USE OUR KEY HOLDING SERVICE. IF WE KEEP YOUR KEYS THEY ARE ALWAYS KEPT SAFELY WITH NO CUSTOMER DETAILS ATTACHED. WE CAN ALSO RESET YOUR ALARM IF REQUESTED.

HOW DO I KNOW STANDARDS WON'T SLIP LATER ON?

STAFF TRAINING IS KEY TO OUR SUCCESS. OUR CLEANERS WORK TO A SPECIFICATION WHICH HAS BEEN AGREED WITH THE CUSTOMER AND ARE SUBJECT TO RANDOM "SPOT  CHECKS" BY OUR SUPERVISORS. WE ALSO CARRY OUT AUDITS TO ENSURE OUR STAFF TRAINING MATCHES THE QUALITY OF SERVICE WE REQUIRE.

HOW MUCH DOES IT COST?

EVERY CLEAN IS TAILORED YO YOUR INDIVIDUAL REQUIREMENTS. NORMALLY THE BEST WAY IS TO CONTACT US TO DISCUSS WHAT YOU WANT TO BE INCLUDED IN YOUR CLEAN.

HOW DO I PAY... DOMESTIC CLEANING ?

YOU CAN SET UP A STANDING ORDER OR PAY BY CASH OR CHEQUE. PAYMENT IS USUALLY MADE ON THE DAY OF THE CLEAN.

HOW DO I PAY.... BUSINESS CLEANING ?

PAYMENT TERMS ARE AGREED WHEN WE TAKE OVER THE CLEANING BUT USUALLY WE INVOICE EVERY 4 WEEKS.

WHAT AREAS DO YOU COVER.... DOMESTIC CLEANING?

Our House / Domestic Cleaning Services cover Falkirk / Stirling and Alloa and all surrounding areas.

WHAT AREAS DO YOU COVER... BUSINESS /OFFICE CLEANING ?

FOR BUSINESS CLEANING WE SERVICE THE AREAS WITHIN STIRLING. FALKIRK, GRANGEMOUTH, CUMBERNAULD, GLASGOW, EDINBURGH,DUNFERMLINE, AND PERTH. 

Our service promise

Central Cleaning Solutions is committed to providing the utmost in quality cleaning services to Homes and Businesses across Forth Valley... find out more and read our full statement.

Your Best Local Cleaning Company! Call us on 0751 528 6941
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